Question 1

What documents are required for the customization process? How long does it take to produce a solution?

Accepted Answer

You must provide the application scenario (e.g., new energy vehicle/energy storage system), electrical parameters (voltage/current), and environmental requirements (temperature, humidity, and vibration level). The design team will provide a 3D structural diagram and circuit plan within 48 hours. We support on-site or remote solution confirmation.

Question 2

What is the minimum order quantity (MOQ) for the product?

Accepted Answer

The MOQ for conventional wiring harnesses/electronic components is 100 pieces, and the MOQ for energy storage units is 5 sets. We support small-batch trial runs (minimum 20 pieces) for an additional engineering fee, which will be negotiated based on complexity.

Question 3

What are the shipping methods and lead times for international orders?

Accepted Answer

Air freight is primarily by DHL/FedEx, with a timeframe of 3-5 days. Ocean freight by FCL/LCL is 25-35 days. Domestic shipments are shipped within 7 days and international shipments within 25 days after order confirmation. Urgent orders can be expedited.

Question 4

Is the product packaging anti-static and has custom labeling?

Accepted Answer

By default, we use anti-static EP foam and corrugated cardboard packaging. Wiring harnesses are also packaged in moisture-proof bags. We support custom logo printing and custom labeling. Vector files must be provided and confirmed three days in advance.

FAQ

Q What documents are required for the customization process? How long does it take to produce a solution?

Q What is the minimum order quantity (MOQ) for the product?

Q What are the shipping methods and lead times for international orders?

Q Is the product packaging anti-static and has custom labeling?

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